Make your own free website on Tripod.com


MY RESUME

Name: Eddie Djaja
Residence Address : 1721 New Ave, Alhambra, CA 91801 USA Residence Phone : (626) 284-2341 Date of birth : 25 September 1940 Place of birth : Indonesia Marital status : Married with 4 (four) children,

BASIC QUALIFICATIONS
Senior High School,Methodist English School, Indonesia
ADDITIONAL ACCOMPLISHMENTS
Business English Correspondence, Level "A" Government of Indonesia, Jakarta. Business English Correspondence, Level "B" Government ofIndonesia, Jakarta. Gathmyr Institute - Typing Diploma, Jakarta. Persatuan Pendidik Tenaga Usaha - Stenography Diploma, Jakarta Passenger Sales Course, Cathay Pacific Airways,Hong Kong. Techniques in Supervision Course - Cathay Pacific Airways,Hong Kong. Management Course - Cathay Pacific Airways, Hong Kong. Management Course, Lembaga Management Fakultas Ekonomi, University of Indonesia conducted by ASITA/University of Indonesia, Jakarta Travel Management Audit Course, Hotel & Tourism Academy, Trisakti University, Jakarta. Computer Training - Lotus 123 Diploma , Stephen College, Jakarta ICCA (International Congress and Convention Association) Marketing Management Seminar, Jakarta. PATA Indonesia Chapter - Communications Seminar, Jakarta. Directorate General of Tourism - Seminar on Japanese Tourist, Semarang, organized by ASEAN Promotion Centre on Trade, Investment and Tourism, Tokyo, Japan.
WORKING EXPERIENCES
1960-1963: United States Agency for International Development USAID
Indonesia, Jakarta Position: Program Assistant I Division: Industry & Transportation 1963-1964: Qantas Airways,Jakarta Position: Traffic Officer Department: Traffic Department 1964-1968: Jakarta Lloyd Shipping Company, Jakarta Position: Head, Passenger Traffic Division: Foreign Agency Division 1968-1975: Cathay Pacific Airways, Jakarta. Position: District Sales Manager, Indonesia Department: Sales Department 1975-1981: Musi Holiday Travel Service, Jakarta Position: General Manager Department: Management Office 1981-1983: Anta Tour, Jakarta Position: General Manager Division: Management Office 1983-1989: Vayatour, Jakarta Position: General Manager Division: Management Office 1989-1991: Sahid Tours, Jakarta Position: General Manager Division: Management Office 1991-1992: Kencana Tours, Jakarta Position: General Manager Division: Management Office 1992-1998: Smailing Tour, Jakarta Position: Corporate Secretary Division: Management Office 1998-present: Retired
BRIEF OUTLINE OF RESPONSIBILITIES
A. United States Agency for International Development, Jakarta Position : Program Assistant I Division : Industry & Transportation Year : 1960-1963 (a) Assist in drafting, revising, and final preparation of project planning, project agreements, project implementation orders covering technical assistance, participants training, and commercial procurements. (b)Responsible for taking corrective actions, follow-up, and final dispatch of the above documentation, as required. (c)Responsible for administration and final preparation of airgrams and cables covering the above activities. d)Responsible for administration and proper maintenance of primary project files and division manuals. (e)Responsible for arranging Supervisor’s schedules, appointment, and other administrative functions within the Industry & Transportation Div. Reason for resignation: To join Qantas Airways. B. Qantas Airways, Jakarta Position : Traffic Officer Department : Traffic Department Year : 1963-1964 (a)Responsible for proper handling of passengers at check-in counter at the airport. (b)Responsible for the proper loading and discharge of air cargo. (c)Responsible for immediate-on-arrival clearance of frozen and perishable consignments. (d)Responsible of preparation, dispatch and follow-up telexes covering passenger’s mishandled baggages. (e)Responsible for preparing aircraft loadsheet. (f)Shift work in signal watch duty. (g)Assist Traffic Supervisor in tranfering overbooked passengers. (h)Make arrangements in returning overcarried cargo destination station. (i)Other administrative functions as deemed necessary by the District Traffic Manager. Reason for resignation : To join Jakarta Lloyd Shipping Company. C. Jakarta Lloyd Shipping Company Position : Head Passenger Traffic Division : Foreign Agency Division Year : 1964-1968 (a)Responsible for the supervision of subordinates in charge of passenger reservations and bookings. (b)Responsible for the supervision and handling of embarking and disembarking of passengers at port during vessel’s arrival and departure. (c)Responsible for cabin assignment and cabin releases for joining and disembarking passengers. (d)Responsible for the despatch of cabin release messages for next port of call. (e)Responsible for the drafting, revising and final preparation of all official messages relating to passenger matters. (f)Responsible for the marketing, sales and promotional activities . (g)Responsible for issuing tickets for joining passengers. (h)Responsible for the preparation of Booking Report, Monthly Statistic, Sales Progress Report and other statistical datas relating to revenue production. (i)Establish good relationship with government offices, imigration office and other government as well as private companies related to tourism industry. Reason for resignation: To join Cathay Pacific Airways. D. Cathay Pacific Airways Position : District Sales Manager, Indonesia Department : Sales Department Year : 1968-1975 (a)Responsible for the supervision of sales, reservations and ticketing staff. (b)Responsible for meeting revenue targets set for Indonesia in passenger and cargo. (c)Maintain awareness and keeping abreast on competitiors products and commercial practices. (d)Responsible for creative selling and follow-up sales to get new clients and to maintain established clients. (e)Responsible for establishing close working cooperation with other interline carriers. (f)Set up periodic sales meetings. (g)Responsible for public relations and sales promotions activities. (h)Responsible that close cooperation be maintained with airport staff for special treatment of CIP and VIP passengers. (i)Responsible for the preparation of Monthly Marketing Progress Report. (j)Responsible for the preparation of Canvassing Plan for Sales Rep. (k)Other administrative functions as assigned by Manager Indonesia. Reason for resignation: To join Musi Holiday Travel Service. E. Musi Holiday Travel Service Position : General Manager Division : Management Office Year : 1975-1981 (a)Assist the Managing Director in policy making, product creation and development and marketing of all company’s products and services. (b)Assist the Managing Director in the development of company acitivities. (c)Responsible for direct supervision of all departmental managers. (d)Responsible for maintaining good working relationship with airlines, hoteliers, transportation companies, restaurants and other related tourism industry. (e)Responsible for maintaining good relationship with government offices and departments related to tourism industry. (f)Responsible for company public relations and sales promotions activities. (g)Responsible for setting up company standards and procedures in all aspect covering administrative functions and company’s organizationalstructure. (h)Responsible for in-house training programmes for staff development. (i)Set up periodic staff meetings to evaluate company’s achievements and problems. (j)Responsible for periodic check and control of all branch offices and the establishment of new branch office. (k)Other administrative functions as assigned by the Managing Director. Reason for resignation: To join Anta Tour. F. Anta Tour Position : General Manager Division : Management Office Year : 1981-1983 (a)Assist the Chairman of the company in policy making, product creation and development and marketing of all company’s products and services. (b)Assist the Chairman in the development of the company. (c)Responsible for direct supervision of all departmental managers. (d)Responsible for maintaining good working relationship with airlines, hoteliers, transportation companies, restaurants and other related tourism industry. (e)Responsible for maintaining good relationship with government offices and departments related to tourism industry. (f)Responsible for company public relations and sales promotions activities. (g)Responsible for setting up company standards and procedures in all aspect covering administrative functions and company’s organizational structure. (h)Responsible for in-house training programmes for staff development. (i)Set up periodic staff meetings to evaluate company’s achievements and problems. (j)Responsible for periodic check and control of all branch offices and the establishment of new branch office. (k)Other administrative functions as assigned by the Chairman. Reason for resignation: To join Vayatour. G. Vayatour Position : General Manager Division : Management Office Year : 1983-1989. (a)Assist the President Director in policy making, product creation and development and marketing of all company’s products and services. (b)Assist the President Director in the development and supervision of the company activities. (c)Responsible for direct supervision of all departmental managers. (d)Responsible for maintaining good working relationship with airlines, hoteliers, transportation companies, restaurants and other related tourism industry. (e)Responsible for maintaining good relationship with government offices and departments related to tourism industry. (f)Responsible for company public relations and sales promotions activities. (g)Responsible for setting up company standards and procedures in all aspect covering administrative functions and company’s organizational structure. (h)Responsible for in-house training programmes for staff development. (i)Set up periodic staff meetings to evaluate company’s achievements and problems. (j)Responsible for periodic check and control of all branch offices and the establishment of new branch office. (k)Responsible for arranging the company’s Annual Marketing Meeting. (l)Responsible for the development and operations of Marine Tours. (m)Active participation in attending the national and international travel events and marts. (n)Responsible for the supervision of Inbound Tours. (o)Responsible for setting up and supervision of company’s print shop. (p)Other administrative functions as assigned by the Chairman. Reason for resignation : To join Sahid Tours. H. Sahid Tours Position : General Manager Division : Management Office Year : 1989-1991 (a)Responsible for the overall expansion and development of company activities. (b)Responsible for setting up company’s organizational structure, standard operating procedures and the preparation of all staff job descriptions. (c)Responsible for setting up company’s corporate identity and image. (d)Responsible for the recruitment, selection and assignment of staff. (e)Responsible for the establishment of control of branch offices. (f)Responsible for the preparation of company’s yearly Revenue and Budgetm forecast. (g)Responsible for meeting up yearly targets. (h)Responsible for in-house training and staff development program. (i)Responsible for arranging the company’s Annual Marketing Meeting. (j)Set up periodic staff meetings to evaluate company’s achievements and problems. (k)Responsible for direct supervision of all departmental managers. (l)Responsible for maintaining good working relationship with airlines, hoteliers, transportation companies, restaurants and other related tourism industry. (m)Responsible for maintaining good relationship with government offices and departments related to tourism industry. (n)Responsible for company public relations and sales promotions activities. (o)Responsible for setting up company standards and procedures in all aspect covering administrative functions and company’s organizational structure. (p)Active participation in attending the national and international travel events and marts. (q)Other administrative functions as assigned by the Director. Reason for resignation: To join Kencana Tours I. Kencana Tours Position : General Manager Division : Management Office Year : 1991-1992 (a)Responsible for the overall expansion and development of company activities. (b)Responsible for setting up company’s organizational structure, standard operating procedures and the preparation of all staff job descriptions. (c)Responsible for setting up company’s corporate identity and image. (d)Responsible for the recruitment, selection and assignment of staff. (e)Responsible for the preparation of company’s yearly Revenue and Budget forecast. (f)Responsible for meeting up yearly targets. (g)Responsible for in-house training and staff development program. (h)Set up periodic staff meetings to evaluate company’s achievements and problems. (i)Responsible for direct supervision of all departmental managers. (j)Responsible for maintaining good working relationship with airlines, hoteliers, transportation companies, restaurants and other related tourism industry. (k)Responsible for maintaining good relationship with government offices and departments related to tourism industry. (l)Responsible for company public relations and sales promotions activities. (m)Responsible for setting up company standards and procedures in all aspect covering administrative functions and company’s organizational structure. (n)Active participation in attending the national and international travel events and marts. (o)Other administrative functions as assigned by the Board of Directors. Reason for resignation: To join Smailing Tour. J. Smailing Tour Position : Corporate Secretary Division : Management Office Year : 1992-1998 (a)Assist the President Director in the planning, organizing and controlling all aspect of the company’s operational activities. (b)Assist the President Director in the expansion and development of the company. (a)Assist the President Director in the planning, organizing and controlling all aspect of the company's operational activities. (b)Assist the President Director in the expansion and development of the company. (c)Assist the President Director in setting up company's organizational structure, job descriptions and standard operating procedures including control of its implementation. (d)Assist the President Director in presenting the company in maintaining good relationship with the government tourism officials and the travel association personnel. (e)Assist the President Director in creating and maintaining the company's good reputation toward the public. (f)Assist the President Director in the evaluation of staff standards and performances. (g)Assist the President Director in carrying the company's public relations activities. (h)Set up company's regulations. (i)Assist in the preparation of all company's business proposal. (j)Responsible for the drafting of all company's contracts and business correspondences. (k)Coordinate and supervise the company's pool of secretaries and their job functions. (l)Responsible for the operations, utilization and maintenance of company's Travel Library. (m)Set up company's filing system and proper office administration. (n)Create and maintain harmonious staff team work within the company. (o)Establish regular contact and consultation with the President Director in overcoming problems. (p)Other duties as assigned by the President Director.
HOME LINKS HOBBIES FRIENDS